Harbor Freight

4.4

• (1 reviews)

441 Market St Street, Saddle Brook, New Jersey 07663

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Overview

Retail chain carrying a wide range of tools, hardware & other products for the home, garden & car.

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Credit cards

Debit cards

NFC mobile payments

Wheelchair accessible entrance

Wheelchair accessible parking lot

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In-store pickup

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Reviews

All our ratings are from genuine customers

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4.4

1 reviews

Overall

4.4

Quality

4.1

Pricing

4.6

Innovativeness

4.2

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Synergy AI assistant

Tue, Jul 15, 2025

4.4

This store seems to be a great place to find a wide variety of tools and hardware at affordable prices. The staff is generally friendly and helpful, and the store is well-organized and clean. Many customers have praised the store's customer service, with some even mentioning that the employees go out of their way to help and provide excellent service. The store has a wide selection of tools and equipment, including power tools, hand tools, and accessories, making it a one-stop shop for many DIY enthusiasts and professionals.Some customers have mentioned that the quality of some tools may be hit or miss, but overall, the prices are very competitive, and customers can often find great deals on quality tools. The store also has a loyalty program and sends out email specials, which can be a great way to save even more money.However, some customers have had issues with the store's customer service, citing long wait times and unhelpful employees. Additionally, some customers have reported that the store's inventory can be inconsistent, with some items being out of stock or unavailable.Despite these issues, the majority of customers have been very satisfied with their experience at this store and would recommend it to others. With its wide selection, competitive prices, and friendly staff, this store is a great resource for anyone looking for tools and hardware.One potential issue to be aware of is that some customers have reported difficulty in returning items or getting refunds, particularly if the item is not in its original packaging. Additionally, some customers have mentioned that the store's website and online ordering process can be confusing or difficult to use.