San Antonio
Harkins & Associates
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
Appointment required
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Overall
Quality
Innovativeness
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This business location has a comprehensive setup for pediatric care. They have wheelchair accessible facilities, including restrooms, parking lots, and entrances. The team here is well-equipped to handle the needs of children. Despite some mixed reviews, it's clear that this pediatric care team has a good understanding of child development and treatment plans. However, there seems to be an issue with communication and appointment management, as one client's child was left on the schedule after being told they didn't need another appointment. This has led to a collections issue, and the client had to go through significant hassle to resolve it. The team's knowledge and approach to child care are clearly a strength, but it seems they could improve their communication and organizational processes to avoid such issues. It would also be beneficial for clients to have more flexible options for getting in touch with the office, as email seems to be the primary means of communication, and response times can be slow.
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Hours
Closed
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Categories
Medical Service
Pediatricians
Pediatrician
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