Harlan Automotive

4.5

• (1 reviews)

1557 W San Antonio St Street, New Braunfels, Texas 78130

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4.5

1 reviews

Overall

4.5

Quality

4.5

Pricing

5.0

Innovativeness

4.5

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Synergy AI assistant

Thu, Jul 17, 2025

4.5

This location of Harlan Automotive provides a great experience for customers, especially in terms of pricing. They seem to offer competitive prices for the services provided. The quality of work is also highly rated, with most customers praising the excellent service they received. However, one customer had a negative experience with a mechanic who installed a timing chain improperly, which led to engine damage. This issue is a concern and should be addressed by the business.The mechanics at Harlan Automotive seem to be knowledgeable and skilled, with one customer appreciating the explanation of the issue with their AC compressor. They also appear to be willing to go above and beyond for customers, as seen in the story of the customer who was helped after hours when their car broke down.The business has a good reputation in the community, with a high overall rating and many positive reviews. However, it's essential to note that there is room for improvement in terms of maintaining high-quality work and ensuring that customers are satisfied with the services provided.It's worth mentioning that the business is open during standard hours, but it's impressive that one of the mechanics was still available to help a customer after hours when their car broke down. This shows a commitment to customer satisfaction and willingness to go the extra mile.Overall, Harlan Automotive is a reliable choice for car service in the area, but they should focus on maintaining high-quality work and ensuring that all customers are satisfied with the services provided.