San Antonio
Heard & Smith LLP
4.79
4.79
Overview
Heard, &, Smith,, LLP, Social, Security, Disability, Lawyers, serving, clients, in, all, 50, states,, and, Probate,, Estate, Planning,, Inheritance,, and, Guardianship, matters, in, the, San, Antonio,, Texas, area.
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
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Overall
Quality
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The location of Heard & Smith LLP in San Antonio City has a welcoming atmosphere. However, some customers have experienced issues with the staff's behavior. One customer felt very rude and unprofessional during a visit. Another customer had a poor experience with a phone call, reporting being cussed out by a staff member. Despite these issues, the location is wheelchair accessible, making it convenient for people with disabilities. It has a restroom and parking lot that are also wheelchair accessible. Appointments are recommended for a smooth experience. The location has a professional web presence and a co-branding with Heard & Smith LLP. It is also easily found through online search, with the keywords "ATTORNEY" helping to identify the business. Some customers have reported a positive experience, with two customers giving the location a perfect score and one customer giving it a 4-star rating. The rating for the business is 3.2, indicating a generally neutral perception from customers. However, more attention is needed to improve customer service to avoid future negative experiences.
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