This medical location appears to be struggling with managing patient flow. Long wait times are a major issue, with some patients waiting for hours after their scheduled appointment time. The staff seems to be overwhelmed, and the situation can be frustrating for those who are waiting. Staggering appointments or avoiding overbooking might help to alleviate this problem. One patient felt disrespected by a staff member who told them to "shut up and color" while waiting. The facilities seem to be wheelchair accessible, but this is about the only positive aspect of the experience. It is worth noting that the hospital has a Heart Center of San Antonio, which might be a redeeming feature.