This location is wheelchair accessible, which is convenient for patients with mobility issues. The restroom, parking lot, and entrance are all accessible. However, the lack of parking might be a concern for those who visit in the morning. Planning an appointment is recommended, which helps manage the flow of patients. Unfortunately, there have been instances of long wait times and forgotten appointments. One of the clients reported a two-hour wait, which is unacceptable. The staff seems to be helpful and efficient when they are able to attend to patients, as evidenced by the fast service mentioned by another client. However, this may not be the norm, as the location had to deal with a fire, which might have caused delays. The location specializes in family practice and is associated with Dr. Richard Hernandez Jr. The medical staff is professional, but there have been complaints about their efficiency.