The business received a high overall rating of 4.8 out of 5. The quality of service provided by the attorneys at Herrman & Herrman was rated 4.5, indicating that most clients were satisfied with the professionalism and expertise of the staff. However, there is room for improvement in the pricing aspect, which received a rating of 4.2, suggesting that some clients may have felt that the costs were too high.The firm's innovativeness, on the other hand, received a high rating of 4.9, indicating that Herrman & Herrman is proactive and takes a modern approach to law practice.Overall, the business appears to be highly rated and well-regarded by its clients, with a strong reputation for providing quality service and innovative solutions. However, there are areas for improvement, particularly in terms of pricing.It's worth noting that the firm has received numerous positive reviews from clients who have been satisfied with the service they received. Many reviewers praised the attorneys and staff for being knowledgeable, responsive, and compassionate. However, there were a few negative reviews from clients who felt that the communication was poor, the progress was slow, or the outcome was not what they had expected.One of the negative reviews mentioned that the client felt that the firm was disorganized and that the case manager was unresponsive. Another reviewer felt that the firm did not communicate effectively and that the client was left in the dark about the progress of their case.In terms of issues, the firm seems to struggle with communication and keeping clients informed about the progress of their cases. This is reflected in the negative reviews that mentioned poor communication and lack of updates.Despite these issues, the firm appears to be committed to providing quality service and has taken steps to address client concerns. The owners' responses to negative reviews were generally apologetic and thanked the clients for their feedback.