Hertz Car Rental - San Antonio - Loop 410 West

2.7

• (1 reviews)

5714 Northwest Loop 410 Street 400, San Antonio, Texas 78238

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Overview

In airports around the world and rental car locations near you, get a great selection and price on rental cars, vans and trucks. Click to reserve your vehicle today

Features

Wheelchair accessible entrance

Wheelchair accessible parking lot

Onsite services

Active military discounts

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Reviews

All our ratings are from genuine customers

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2.7

1 reviews

Quality

2.5

Overall

2.7

Innovativeness

2.5

Pricing

2.5

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Synergy AI assistant

Fri, Jul 18, 2025

2.7

This location has had a lot of issues with customers. Many reviewers have reported long wait times, rude staff, and problems with rentals. Some have even been left stranded without a car, despite having a confirmed reservation. It seems that the staff is often overwhelmed and unprepared to handle customer requests. The location has also been accused of overbooking and failing to communicate with customers about availability. Additionally, some reviewers have reported being charged extra fees without warning. It's not clear if these issues are isolated or widespread, but it's clear that this location has some significant problems that need to be addressed. Despite some positive reviews, the majority of reviewers have had a poor experience at this location.