The location is surrounded by several complaints regarding quality and reliability of the cars being sold. Most clients have reported issues with titles, registration, and receiving their vehicles after purchase. The location has a history of relocating, with the Fredericksburg location shutting down and transferring to Hildebrand Avenue. Clients have been met with excuses, lies, and a lack of communication from the staff. This has led to a high number of clients feeling scammed or misled. The quality of the vehicles and the business practices of the location have been questioned. Several clients have reported taking their business elsewhere due to the issues they experienced.