The location of the business is located in a convenient place and is easily accessible. The building is wheelchair accessible, including the parking lot and restroom, making it suitable for people with mobility issues. The staff seems to be professional and polite, as mentioned by several reviewers. The doctor, Holly Kaufman, MD, takes her time to answer patients' questions and provides detailed explanations, showing her commitment to her patients' care. However, one reviewer had a negative experience with a missed appointment, which resulted in wasted time and babysitter expenses. This seems to be an isolated incident, and it is not clear if it was due to a communication breakdown or a scheduling error. Despite this, the business has an overall positive reputation, with a high rating and many positive reviews. The waiting time may be a bit longer than expected, but it seems to be worth it for the quality of care provided.