This location offers a range of services related to mental health, making it a valuable resource for individuals seeking support. However, several issues have been reported by clients. Some have experienced unprofessional behavior, such as being left without notification or ignored when speaking with the administrative staff. These incidents have left a negative impression on those who have visited. On the other hand, some clients have praised the kindness and empathy of the counselor, Celeste. Despite this, the overall experience seems to be marred by poor communication and a lack of follow-through. The location's commitment to being LGBTQ+ friendly, Latino-owned, and women-owned is notable, but this does not necessarily translate to excellent service.