San Antonio
iHeart Realty & Property Management
Overview
iHeart Realty has provided service to buyers and sellers of San Antonio and Alamo Heights homes since 2004. Our property management division serves 120 homes!
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
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Quality
Overall
Pricing
Innovativeness
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The business location, iHeart Realty & Property Management, seems to have mixed results from customers. The overall score of 2.3 suggests that the company has some significant issues to address. Quality of service is a major concern, with a score of 2.2, indicating that many customers have had problems with the company's performance. Pricing, however, seems to be reasonable, with a score of 4.1, suggesting that customers feel they are getting a fair value for their money. Innovativeness is another area where the company falls short, with a score of 3.0, implying that it may not be keeping up with the latest trends and technologies in the industry. One major issue that stands out is the company's reputation for being dishonest and incompetent, with several customers complaining about unethical business practices and a lack of concern for tenants. This is highlighted by one reviewer who claims that the company failed to address chronic maintenance issues and gave out their personal cell phone number to numerous contractors without their consent. Another issue is the company's poor communication skills, with several customers complaining about difficulty in getting in touch with the company or having their issues resolved in a timely manner. Additionally, some customers have reported problems with the company's management of properties, including issues with repairs, maintenance, and property conditions. On the other hand, some customers have reported positive experiences with the company, particularly with regards to responsiveness and professionalism. However, these positive reviews are outnumbered by the negative ones, suggesting that the company still has a long way to go in terms of improving its overall performance. Overall, it seems that iHeart Realty & Property Management has significant room for improvement in terms of quality of service, communication, and management of properties.
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Categories
Real Estate
Property Management
Financial Service
Property management company
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