business or service...

San Antonio

INFINITI Service

4.2

• (1 reviews)

12150 I-10 Street, San Antonio, Texas 78230

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Overview

INFINITI of San Antonio is your new and used INFINITI dealership near Austin and Boerne, TX. Visit us for leasing, financing, service, and parts at at our San Antonio INFINITI dealership.

Features

Credit cards

Debit cards

Wheelchair accessible entrance

Wheelchair accessible parking lot

Wheelchair accessible restroom

Restroom

Appointments recommended

On-site parking

Oil change

Mechanic

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Reviews

All our ratings are from genuine customers

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4.2

1 reviews

Quality

4.0

Overall

4.2

Pricing

4.7

Innovativeness

4.2

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Synergy AI assistant

Wed, Jul 16, 2025

4.2

The location of INFINITI of San Antonio is convenient and accessible. The staff is generally helpful and professional, with many reviewers praising the friendly and courteous service. The business offers a wide range of services, including oil changes and vehicle inspections, and has a well-organized parts department. However, some reviewers have reported issues with customer service, particularly with parts and service departments, and a few have mentioned problems with the quality of work done. The business has a wheelchair-accessible entrance, parking lot, and restroom, making it accessible to customers with disabilities. Overall, the business has a good reputation, but some areas need improvement.Reviewers have reported varying levels of satisfaction with the business, with some praising the excellent service and helpful staff, while others have been dissatisfied with the quality of work done and the customer service. Some reviewers have reported issues with the parts department, including long wait times and unhelpful staff. However, others have praised the business for its convenient online checkout and friendly staff. The business has a rating of 4.2 stars on average, with some reviewers giving higher or lower ratings based on their individual experiences.One reviewer reported an issue with a new vehicle that was not properly aligned and had a faulty steering wheel. Another reviewer reported a problem with a parts department employee who was unhelpful and unwilling to provide change. However, many reviewers have praised the business for its excellent service and helpful staff, including a reviewer who reported that a service advisor went above and beyond to help them with a problem.The business has a strong online presence, with many reviewers praising the convenience of online checkout and the helpfulness of the staff. However, some reviewers have reported issues with the business's communication, including a lack of follow-up after appointments and unhelpful responses to customer inquiries. Overall, the business has a good reputation, but some areas need improvement.Some reviewers have praised the business for its convenient location and accessible parking, while others have noted that the business is not always open at the times advertised. The business has a rating of 4.2 stars on average, with some reviewers giving higher or lower ratings based on their individual experiences.