iPaw Pet Salons Hwy 46

4.3

• (1 reviews)

121 Bulverde Crossing Street 120, Bulverde, Texas 78163

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Overview

If you are worried about nails, breath, fur, or pet boarding, We are here for all your pet grooming needs, our professional groomers are here to help out.

Features

Wheelchair accessible entrance

Wheelchair accessible parking lot

Identifies as women-owned

Identifies as veteran-owned

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Reviews

All our ratings are from genuine customers

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4.3

1 reviews

Overall

4.3

Quality

4.1

Pricing

4.8

Innovativeness

4.5

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Synergy AI assistant

Thu, Jul 17, 2025

4.3

iPaw Pet Salons is a well-established business located in Bulverde City, with a physical address at Building 121, Bulverde Crossing Street, Suite 120. The phone number is +18303871888, and the website is https://www.ipawpetcorporation.com/. This pet grooming and pet store location is wheelchair accessible, with both a parking lot and entrance being accessible.The business is a woman-owned and veteran-owned company, highlighting their commitment to diversity and inclusion. iPaw Pet Salons offers a wide range of services, from pet grooming to animal hotels, catering to the needs of various pet owners.The overall experience of visiting iPaw Pet Salons is mostly positive, with a high rating of 4.3 based on third-party reviews. Most customers praise the friendly and welcoming staff, excellent service, and great prices. Many reviewers highlight the business's ability to accommodate special needs pets and provide personalized attention to each pet.However, there are some negative reviews that highlight potential issues with communication and customer service. One reviewer experienced a misunderstanding with pricing and felt that the staff was unfriendly and unhelpful. Another reviewer had a negative experience with a specific groomer, citing that their dog was nicked and had skin removed during the grooming process.Despite these negative reviews, the majority of customers have had positive experiences at iPaw Pet Salons. The business has taken steps to address customer concerns, with a response from the CEO apologizing for any negative experiences and offering a complimentary service to make things right.To improve, iPaw Pet Salons could focus on enhancing their communication and customer service skills, ensuring that all staff members are friendly and welcoming to all customers. Additionally, they could consider implementing additional training for their groomers to prevent accidents and ensure that all pets receive the best possible care.One issue that stands out is the potential for inconsistent communication and customer service, which can negatively impact the overall experience for some customers. While the business has made efforts to address these concerns, it is essential to continue monitoring and improving in this area to maintain a high level of customer satisfaction.Overall, iPaw Pet Salons is a reputable business that offers a wide range of services to pet owners. With a commitment to diversity and inclusion, excellent prices, and a friendly staff, they are a great option for pet owners in the Bulverde City area. However, they should continue to focus on improving their communication and customer service skills to maintain a high level of customer satisfaction.