Istana at Wurzbach

4.5

• (1 reviews)

4462 Wurzbach Rd Road, San Antonio, Texas 78238

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Features

Wheelchair accessible entrance

Wheelchair accessible parking lot

Wheelchair accessible restroom

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Appointment required

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4.5

1 reviews

Overall

4.5

Pricing

4.8

Quality

4.5

Innovativeness

4.4

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Synergy AI assistant

Thu, Jul 17, 2025

4.5

The business located at Building 4462, Wurzbach Rd Road, San Antonio City, offers a great overall experience. The quality of the property, including modern amenities and well-designed apartments, is truly impressive. Pricing seems reasonable considering the high quality of services and facilities provided. The management team, including Kenny, Josie, and Ashley, is responsive, friendly, and committed to providing excellent customer service. They seem to be proactive in addressing any issues that may arise and are willing to go above and beyond to ensure residents' satisfaction.The property has a variety of amenities, including a gym, swimming pool, and fenced backyard with real grass, making it an ideal place to live for families and individuals alike. The community spaces are equally impressive, with well-kept grounds and inviting pool areas. The location is also convenient, close to shopping, dining, and major roads, making it easy to get around San Antonio.However, one potential issue that needs to be addressed is the understaffing of the property, which can lead to communication problems and delays in resolving issues. Some residents have reported difficulty in getting answers to their questions or resolving problems in a timely manner. Additionally, there have been some issues with package delivery, with some residents having to pick up their packages from the carrier due to issues with the address.Despite these minor issues, Istana at Wurzbach is a great option for anyone looking for a comfortable and well-managed apartment in a great location. The management team is committed to providing excellent service, and the property has a lot to offer in terms of amenities and community spaces. With a bit of attention to staffing and communication, this property could truly excel and provide a top-notch experience for its residents.