iTHINK Mortgage

4.6

• (1 reviews)

15900 La Cantera Pkwy Parkway 26230, San Antonio, Texas 78256

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Overview

Buying a new home or refinancing? We have customized mortgage solution for you at competitive interest rates.

Features

Wheelchair accessible entrance

Wheelchair accessible parking lot

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Reviews

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4.6

1 reviews

Overall

4.6

Quality

4.5

Pricing

4.8

Innovativeness

4.3

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Synergy AI assistant

Thu, Jul 17, 2025

4.6

The iTHINK Mortgage company has a professional team that is available to help clients navigate the mortgage process. The company's phone number, +12106831481, and website, http://www.ithinkmortgage.com/, are easily accessible to provide information and support. The La Cantera Parkway location is wheelchair accessible, making it convenient for clients with mobility issues.The company's working hours, from 9:00 AM to 6:00 PM, Monday through Friday, allow clients to schedule appointments at a time that suits them. However, it's worth noting that the company is not open on Saturdays and Sundays, which may limit the availability of services for some clients.The company's clients have reported a range of experiences, from excellent service to frustrating interactions. For example, some clients have praised the company's professionalism and responsiveness, while others have reported difficulties with communication and resolving issues.Despite these issues, the majority of clients have reported a positive experience with the company. Many have praised the company's loan officers, such as Mark and Matt, for their expertise and customer service. These loan officers have been commended for their patience, knowledge, and ability to explain complex processes in a clear and concise manner.Overall, the iTHINK Mortgage company has a solid reputation, with many clients recommending the company to others. However, it's essential for clients to be aware of the potential issues and to carefully review their experience before making a decision.One notable issue that stands out is the fact that one client had a particularly poor experience with Olga Crismaruic, who was described as incompetent and unprofessional. This highlights the importance of working with a knowledgeable and responsive loan officer who can provide excellent customer service.In summary, the iTHINK Mortgage company has a professional team and a solid reputation, but it's essential for clients to be aware of the potential issues and to carefully review their experience before making a decision.