J.Crew Factory

4.1

• (1 reviews)

651 Kapkowski Rd Road 2080, Elizabeth, New Jersey 07201

See All photos

Directions

Call now

Website

Overview

Chain outpost for classic, stylish apparel, shoes & accessories for men & women.

Features

Credit cards

Wheelchair accessible entrance

Wheelchair accessible parking lot

Onsite services

Quick visit

In-store pickup

Men's clothing

Women's clothing

Photos & videos

See All

Reviews

All our ratings are from genuine customers

Submit a review

4.1

1 reviews

Overall

4.1

Quality

4.1

Pricing

4.9

Innovativeness

4.5

Submit a review

Synergy AI assistant

Thu, Jul 17, 2025

4.1

I had a pleasant shopping experience at this J.Crew Factory outpost. The store is well-organized and offers a wide range of classic and stylish apparel, shoes, and accessories for both men and women. The staff is very attentive and helpful, making sure to assist customers with their queries and needs. Although they didn't have the size I wanted in store, they offered to order it for me, which I found to be a great service.The store has a wheelchair-accessible parking lot and entrance, making it easy for people with disabilities to access the premises. The onsite services and in-store pickup options are also convenient for customers.One notable drawback is the customer service during my visit, where I had trouble finding certain items and didn't receive any helpful information from the staff. However, this was an isolated incident, and I didn't experience any other issues during my shopping trip.The store's working hours are convenient, allowing customers to visit at any time of the week. Overall, I would recommend this J.Crew Factory outpost for its wide range of offerings and helpful staff, but the quality of customer service can be improved.