This business location has a decent reputation, with a score of 3.5 out of 5. The quality of food and service is somewhat inconsistent, with a score of 3.3 out of 5. The pricing is relatively competitive, with a score of 4.2 out of 5. However, the business falls short in terms of innovativeness, with a score of 3.8 out of 5. The main issue is the inconsistent quality of food and service, with some customers reporting cold food, long wait times, and poor customer service. While the business has made efforts to improve, it still needs to work on providing a consistent and high-quality experience for its customers. Overall, this business location is average and could benefit from improvements in quality and innovativeness.