Jaime Luna - State Farm Insurance Agent

4.6

• (1 reviews)

1431 Palo Alto Rd Road 103, San Antonio, Texas 78211

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Overview

Call (210) 927-5862 for life, home, car insurance and more. Get a free quote from State Farm Agent Jaime Luna in San Antonio, TX

Features

Wheelchair accessible entrance

Wheelchair accessible parking lot

Onsite services

Online appointments

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Reviews

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4.6

1 reviews

Overall

4.6

Innovativeness

4.7

Quality

3.8

Pricing

4.9

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Synergy AI assistant

Fri, Jul 18, 2025

4.6

The business is a State Farm Insurance office located in San Antonio, Texas. The office is managed by Jaime Luna and has a team of representatives, including Karen, Mari, and Sandra, who provide excellent customer service and are knowledgeable about insurance policies. The office has a wide range of features, including online appointments, onsite services, and a wheelchair-accessible parking lot and entrance.The office has received numerous positive reviews from satisfied customers, praising the representatives for their professionalism, helpfulness, and friendly demeanor. Many customers have also commented on the office's quick response times and efficient processing of insurance claims. However, there have been some negative reviews, with one customer expressing frustration with the office's handling of a roof-related issue.The office's pricing is generally competitive, with some customers mentioning that they were able to get better rates through the office's services. The office's innovativeness is also noteworthy, with some customers praising the representatives for their ability to explain complex insurance concepts in a clear and concise manner.One issue that the office could improve on is communication. Some customers have mentioned that they experienced difficulty getting in touch with the office or that their questions were not fully addressed. Additionally, one customer expressed frustration with the office's handling of a roof-related issue, which was not properly investigated before being blamed on a roofer.Overall, the office has a strong reputation for providing excellent customer service and knowledgeable representation. However, there is room for improvement in terms of communication and handling of complex issues.