San Antonio
James Avery Artisan Jewelry
13.75
13.75
Overview
Family-owned jewelry chain for house-brand charm bracelets, rings & more in sterling silver & gold.
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Onsite services
Quick visit
Curbside pickup
In-store pickup
In-store shopping
Same-day delivery
Repair services
Photos & videos
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Pricing
Quality
Overall
Innovativeness
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The location is a family-owned jewelry chain that offers house-brand charm bracelets, rings, and other sterling silver and gold items. The store has a long history, dating back to its founder, James Avery, who was known for his kind and compassionate approach to business. The current location on W Loop 1604 N Street, Suite 111, is a popular spot for customers who appreciate the store's commitment to quality and customer service.The store's staff is highly praised for their friendliness and helpfulness. Many customers have reported receiving excellent service from associates such as Alfred, Tabitha, and Marlisa, who go above and beyond to assist customers. The store's customer service is often described as "wonderful," "excellent," and "top-notch."The store's inventory is also impressive, with a wide selection of jewelry items to choose from. Customers appreciate the store's ability to accommodate their needs, whether it's repairing or customizing an existing piece or helping them find the perfect gift.However, there have been some issues with customer service, particularly with a few associates who have been described as "rude" and "unhelpful." These instances are not representative of the store's overall service, and it's clear that the store takes customer feedback seriously.The store's pricing is generally considered fair, with many customers feeling that the quality of the jewelry justifies the cost. However, some customers have reported feeling pressure to make a purchase, which can be off-putting.One notable issue is the lack of inclusivity in the store's marketing and advertising. Some customers have reported feeling uncomfortable or excluded due to the store's focus on traditional family values and limited representation of diverse groups.Overall, the location is a great destination for customers who value quality, customer service, and a wide selection of jewelry items. While there are some areas for improvement, the store's commitment to its customers and employees is evident in every aspect of the business.
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Hours
Closed
Tuesday
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