James Bartay, MD

4.1

• (1 reviews)

Pak Medical Group by InnovaCare Health 1762 E Common St Street, New Braunfels, Texas 78130

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Overview

Dr. Jose Sosa Palacios is part of the care team at Orlando Family Physicians by InnovaCare Health and is accepting new patients.

Features

Wheelchair accessible entrance

Wheelchair accessible parking lot

Wheelchair accessible restroom

Restroom

Appointments recommended

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Reviews

All our ratings are from genuine customers

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4.1

1 reviews

Overall

4.1

Quality

4.1

Pricing

4.5

Innovativeness

4.5

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Synergy AI assistant

Fri, Jul 18, 2025

4.1

Pak Medical Group by InnovaCare Health is a medical office with a long history of serving the community. The staff is welcoming and attentive, making patients feel at ease during their visits. Dr. James Bartay, the primary doctor, is highly knowledgeable and takes the time to listen to his patients' concerns. His bedside manner is excellent, and he genuinely cares about his patients' well-being. The office is wheelchair accessible, with a convenient parking lot and entrance. While the office is not perfect, the team's dedication to their patients is evident.The office has its share of issues, including difficulties with prescription refills and referrals. Some patients have experienced long wait times, and a few have reported difficulties with communication from the office staff. However, these issues seem to be isolated incidents rather than a widespread problem.One major issue that stands out is the inconsistent communication from the office staff. Some patients have reported difficulty getting a hold of the office or receiving timely responses to their inquiries. This can be frustrating, especially for patients who are waiting for important test results or prescriptions.Overall, Pak Medical Group by InnovaCare Health is a solid choice for primary care. While it may not be perfect, the office's dedication to its patients and the quality of care they provide make it a worthwhile option. With some improvements in communication, this office could easily become one of the best in the area.