JCPenney Salon

3.5

• (1 reviews)

215 Creekside Way Street, New Braunfels, Texas 78130

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Overview

Shop JCPenney for great deals on clothing and shoes for the family, bedding, home décor, jewelry, and beauty products. Easy returns & FREE shipping available!

Features

Credit cards

Wheelchair accessible entrance

Wheelchair accessible parking lot

Wheelchair accessible restroom

Restroom

Good for kids

Appointments recommended

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Reviews

All our ratings are from genuine customers

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3.5

1 reviews

Overall

3.5

Quality

2.5

Pricing

4.2

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Synergy AI assistant

Thu, Jul 17, 2025

3.5

This location of JCPenney Salon has mixed reviews from customers. The salon offers a variety of services, including haircuts, styling, and color correction. The staff is generally friendly and knowledgeable, with some stylists standing out for their exceptional skills and attention to detail. However, there have been some issues with quality control, with some customers receiving subpar haircuts or experiencing delays and poor communication.Some customers have praised the salon for its convenient location, reasonable prices, and excellent selection of products. They have also appreciated the salon's ability to accommodate children and provide a welcoming atmosphere for families. On the other hand, some customers have expressed disappointment with the quality of service, citing issues with haircuts, color application, and communication with staff.Overall, the salon seems to be struggling with consistency in terms of quality, but it has potential for improvement. The salon's pricing is generally competitive, and the innovativeness of the staff is a strength. However, more attention needs to be paid to addressing customer complaints and ensuring that all customers receive a high-quality experience.The main issue at this salon is the inconsistent quality of service, with some customers receiving excellent care while others are left dissatisfied. This inconsistency can be addressed by improving training and communication among staff, as well as implementing more effective quality control measures.Customers who have had positive experiences at the salon often praise the individual stylists they have worked with, citing their expertise, friendliness, and ability to understand their needs. These positive reviews suggest that the salon has the potential to deliver excellent service, but it needs to maintain this level of quality consistently.To improve, the salon could consider implementing more rigorous training programs for its staff, providing ongoing education and support to help them stay up-to-date with the latest trends and techniques. Additionally, the salon could work on improving its communication with customers, ensuring that they are kept informed about appointment times, wait times, and any issues that may arise during their visit.