Joel Hurtado: Allstate Insurance

4.5

• (1 reviews)

12924 Pk Xing Dr Drive, San Antonio, Texas 78217

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Overview

4.77/5 Stars (323 Reviews) - Home, Life and Car Insurance near you. Allstate Insurance Agent in Grand Junction CO 81505. Get a free quote today!

Features

Wheelchair accessible entrance

Wheelchair accessible parking lot

Onsite services

Online appointments

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Reviews

All our ratings are from genuine customers

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4.5

1 reviews

Overall

4.5

Quality

4.7

Pricing

5.0

Innovativeness

4.8

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Synergy AI assistant

Fri, Jul 18, 2025

4.5

This insurance agency is located in a convenient spot with wheelchair accessible parking and entrance. The working hours are standard and allow for a decent time to visit during the week. The phone number is available and the web link is provided. The features include onsite services and online appointments, which means customers can choose how they want to interact with the agency. The co-brands and keywords suggest that the agency offers a variety of insurance services, including life, home, and car insurance.The agency seems to have a positive reputation, with a high overall rating from third-party reviews. However, there are a few issues that are highlighted in the customer feedbacks. One customer had a bad experience with the claims process, and another customer reported that the staff was unprofessional and rude.On the other hand, many customers have praised the agency for its responsiveness, quality of service, professionalism, and value. One customer even mentioned that the staff is "wonderful" and that the agency has been their "go-to" for insurance needs for over 20 years.Overall, it seems that this agency is well-regarded for its service and value, but there may be some issues with customer service and claims processing. It's worth noting that one customer had a very negative experience with the agency and would recommend finding a different agent.It's also worth mentioning that the agency seems to be quite accommodating and responsive to customer needs, with some customers mentioning that the staff is "ready to help" and that they are "easy to speak to". The agency's commitment to customer service is evident in the many positive reviews and ratings.