The business has a solid overall score, but it's worth noting that the quality of the vehicles sold is a mixed bag. While many customers have had positive experiences, there are also several negative reviews that suggest some vehicles may have been sold with problems or issues. On the other hand, the pricing seems to be very competitive, with many customers praising the affordable prices. The business also seems to be quite innovative, with a strong focus on customer satisfaction and a willingness to go above and beyond to meet customers' needs.However, it's worth highlighting that there have been some issues with dishonesty and scams, with some customers reporting problems with the vehicles they purchased. This is a major concern and something that the business needs to address in order to build trust with its customers.In terms of the overall customer experience, many reviewers have praised the friendly and helpful staff, particularly Carmen, who has been consistently praised for her excellent customer service. The business also seems to be committed to transparency and communication, with many customers appreciating the thorough explanations and information provided about the vehicles on sale.Overall, while there are some concerns that need to be addressed, the business has a lot to offer and seems to be a great option for customers looking for a reliable and affordable used car.