The location has a professional and modern look. The building is easily accessible by car, with a large parking lot and a wheelchair-accessible entrance. Inside, the office is clean and well-maintained, with a comfortable waiting area and a restroom for patients. However, the planning ahead of time is recommended, which may require some extra time to schedule an appointment. The staff seems to be friendly and helpful, especially Ms. Rachel, who was mentioned in multiple reviews as being very supportive. The office seems to have a good system for managing appointments and surgeries, with a dedicated team to help with the process. However, one issue that stood out was the case where the doctor's administrative team was slow to respond to a patient's request for a CT scan, which caused some frustration. Despite this, the doctors, particularly Dr. Chance, have a good reputation for their expertise in orthopedic surgery, and many patients have reported excellent results from their treatments. It's worth noting that the office seems to have a good relationship with its co-brand, John Chance III, MD, which may contribute to the high level of care provided. Overall, the location appears to be a good choice for those seeking orthopedic surgery, but it's essential to plan ahead and be patient with the administrative process.