San Antonio
John S Garcia Md
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
Photos & videos
Submit a review
Overall
Quality
Innovativeness
Submit a review
This medical practice, led by Dr. John Garcia, is well-established and has a strong reputation in the community. Patients appreciate Dr. Garcia's attentive listening skills and his dedication to providing quality care. Many have been with him for years, some since childhood, and praise his ability to get to the bottom of their health issues. He takes the time to understand each patient's concerns and provides personalized attention.The office staff, however, has been a point of contention for some patients. A few have reported feeling rushed, short-tempered, or unhelpful when dealing with the front office staff. This has led to frustration and a sense of poor customer service.Despite these issues, many patients have expressed gratitude for Dr. Garcia's care and have given the practice high praise. They appreciate his kindness, patience, and knowledge. However, there are a few concerns that need to be addressed, such as the difficulty in getting through to the office by phone and the need for better communication from the staff.The practice's wheelchair accessibility is a plus, making it easier for patients with mobility issues to access care. However, one patient had a frustrating experience with long wait times and issues with medical coding, which may indicate a need for improvement in operational efficiency.Overall, while this medical practice has many strengths, there are areas that need improvement, particularly with regards to staff communication and customer service.
Own this business?
Hours
Closed
Saturday
Sunday
Monday
Tuesday
Wednesday
Thursday
Friday
Categories
Medical Service
Physicians
Family practice physician
Contact business
1