Jon Patel: Allstate Insurance

4.3

• (1 reviews)

12000 Huebner Rd Road 100, San Antonio, Texas 78230

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Overview

4.77/5 Stars (323 Reviews) - Home, Life and Car Insurance near you. Allstate Insurance Agent in Grand Junction CO 81505. Get a free quote today!

Features

Wheelchair accessible entrance

Wheelchair accessible parking lot

Onsite services

Online appointments

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Reviews

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4.3

1 reviews

Pricing

4.7

Quality

3.7

Overall

4.3

Innovativeness

4.3

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Synergy AI assistant

Fri, Jul 18, 2025

4.3

This insurance agency has a strong online presence and excellent customer service. Many customers have praised the responsiveness of the staff, particularly Kathy Reyes, who helped them with various insurance-related issues. The agency's ability to save customers money on their premiums is also a notable aspect.The agency's wheelchair-accessible parking lot and entrance are convenient features for customers with mobility issues. Onsite services and online appointments are also available, making it easy for customers to get help in person or remotely.However, there is one area where the agency falls short. A few customers have reported difficulties in getting in touch with the agent after their initial purchase, with one customer stating that they had to contact the agent multiple times before receiving a response. This issue highlights the need for the agency to improve its communication with customers after the sale.Despite this, the agency's overall reputation is positive, with many customers praising its professionalism, value, and quality of service. With a few tweaks to its communication process, this agency has the potential to become an even more exceptional provider of insurance services.