San Antonio
Jon Wayne Service Company
38.21
38.21
Overview
Jon Wayne provides ac services on any ac make or model in the San Antonio areas. Take control of your home & click now for a FREE estimate!
Features
Wheelchair accessible entrance
Onsite services
Repair services
Online estimates
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Overall
Quality
Pricing
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This location provides a wide range of services, including home aircon repair, home security systems, construction & modeling, car service, electricians, and plumbers. The company has a strong online presence, with a well-designed website and a high rating on various review platforms. The company's working hours are flexible, with extended hours on weekdays and weekend hours on Saturdays. The location is wheelchair accessible, making it convenient for customers with mobility issues. While there are some negative reviews, the majority of customers praise the company's professionalism, punctuality, and quality of work. The company's technicians are knowledgeable and courteous, taking the time to explain their work and provide recommendations for future maintenance. However, some customers have experienced issues with communication, particularly with scheduling and follow-up appointments. One customer mentioned that they had to call multiple times to get a response, and another customer felt that the technician did not show up on time. Despite these issues, the company has taken steps to address customer concerns, offering a rescue club membership program that provides priority scheduling and discounted rates. The company's commitment to customer satisfaction is evident in their efforts to respond to customer feedback and improve their services. Overall, this location seems to be a reliable and trustworthy choice for customers in need of various services. However, it's essential to note that there may be some areas for improvement, particularly with regards to communication and follow-up appointments.
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