Joyce Klein Realtors

4.2

• (1 reviews)

4416 Ramsgate St Street 102, San Antonio, Texas 78230

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Wheelchair accessible entrance

Wheelchair accessible parking lot

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4.2

1 reviews

Pricing

5.0

Quality

4.4

Overall

4.2

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Synergy AI assistant

Fri, Jul 18, 2025

4.2

This real estate company is conveniently located in San Antonio City, making it easily accessible for customers. The office is wheelchair accessible, with a parking lot and entrance designed for people with mobility issues. The staff seems to be highly professional and courteous, as evidenced by the overwhelmingly positive reviews.Many customers have praised the company's agents, particularly Joyce and Mark, for their exceptional service and expertise. They have been described as knowledgeable, helpful, and genuinely caring about their clients' needs. The agents' problem-solving skills and ability to navigate complex transactions have been particularly noteworthy.The company's clients appreciate the attention to detail and the high level of professionalism displayed by the agents. They have been known to go above and beyond to ensure a smooth and successful transaction. The office is open Monday through Friday, from 10:00 AM to 5:00 PM, making it convenient for customers to visit during regular business hours.However, one client had a negative experience with the company's property management services. They reported being treated unfairly and experienced issues with flea infestations and repairs at one of their rental properties. The company's response to this issue was not satisfactory, and it led to a damaged reputation.Despite this isolated incident, the company's overall reputation remains strong, with a high rating and numerous positive reviews. The office's amenities and services are impressive, and the staff is dedicated to providing excellent customer service. However, it's essential for the company to address the concerns raised by the dissatisfied client to maintain its reputation and build trust with its customers.