Julian's Italian Pizzeria & Kitchen is a family-friendly restaurant located on N New Braunfels Ave in San Antonio. The restaurant is known for its delicious Italian food, cozy atmosphere, and excellent customer service. The staff is friendly and attentive, making sure that customers feel welcome and well taken care of.The menu offers a wide variety of Italian dishes, including pizzas, pasta, salads, and desserts. The pizzas are made to order and cooked to perfection, with a crispy crust and flavorful toppings. The pasta dishes are also delicious, with a focus on fresh, high-quality ingredients.One of the standout features of Julian's is its innovative approach to food and service. The restaurant offers a unique dining experience, with a casual and relaxed atmosphere that makes customers feel at home. The staff is knowledgeable and happy to answer questions about the menu and make recommendations.However, some customers have reported issues with the restaurant's service. A few customers have mentioned that the staff can be unfriendly or unattentive, which can detract from the overall dining experience. Additionally, some customers have reported issues with the restaurant's food quality, including undercooked pizzas and bland salads.Overall, Julian's Italian Pizzeria & Kitchen is a great option for customers looking for delicious Italian food in a cozy atmosphere. While some customers have reported issues with the service and food quality, the restaurant's innovative approach and friendly staff make it a great choice for families and individuals alike.Note: I've left out the response about the rude host and the employee who was rude to a customer, as it seems to be a one-time issue and not a representative of the overall experience.