This pet grooming and animal hotel business has received overwhelmingly positive reviews from clients. The friendly and caring staff, including owners Mike and Julie, are praised for their attention to detail and ability to make pets feel at ease. Many reviewers have mentioned that their pets were happy and healthy after visiting the business. The prices are also considered to be very reasonable, with many reviewers mentioning that they were happy with the value they received. One reviewer noted that the business was able to accommodate their anxious dog, showing a high level of professionalism and care.However, there are a few negative reviews that stand out. One reviewer mentioned that their dog was infested with ticks after visiting the business, and another reviewer had a poor experience with the facility's cleanliness and sanitizing practices. These issues are concerning and should be addressed by the business.Overall, this business seems to be a great option for pet owners in the area, with many happy customers and a strong reputation for quality and care. However, it's essential to take the negative reviews seriously and ensure that the business is taking steps to prevent similar issues in the future.