San Antonio
Kendra Kay Beauty
Features
Credit cards
Debit cards
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
On-site parking
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Overall
Innovativeness
Quality
Pricing
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This business location seems to have a decent overall rating, but upon closer inspection, there are some issues with quality. Two out of four reviews have given it a one-star rating, with complaints about poor service and unacceptable behavior from the owner, Kendra. One reviewer mentioned being late for an appointment and making hurtful comments, while another reviewer had issues with communication and lost their deposit.Despite these negative reviews, the business has a strong feature set, including on-site parking, wheelchair accessibility, and a variety of payment options. The co-branding with Kendra Kay Beauty may suggest a level of professionalism and expertise.However, the business's contract seems to be a point of contention, with one reviewer being charged a 4% service fee for credit card payments. This may be seen as an additional cost for customers.The pricing of the business is well-regarded, with one reviewer stating that it is fair considering the owner's education and experience. However, this does not necessarily translate to quality service.Overall, this business location seems to have some issues with quality and customer service, but may be a good option for customers who value convenience and accessibility.
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Categories
Beauty & Wellness
Hair Salons
Hair salon
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