The business is well-established and reputable, with a long history of providing quality services. The staff is highly responsive and customer-oriented, with a strong focus on meeting the needs of their clients. The property management services are top-notch, with regular maintenance and upkeep of the properties. However, there have been a few instances where communication has been lacking, such as in the case of lease renewals. The pricing is competitive, but may not be the lowest in the market. Overall, the business is a solid choice for those looking for reliable and efficient property management services. One notable issue is the lack of clear communication and transparency in certain situations, such as lease renewals, which can lead to misunderstandings and inconvenience for clients.