This location has a good reputation among customers. While some visitors appreciated the kind and helpful staff, such as the employees who assisted a customer in finding the perfect shoes for their daughter's birthday, others experienced poor customer service. The manager, Evelyn, was criticized for being rude and not listening to a customer's concerns. On the other hand, some staff members, like Rolanda M., received praise for their exceptional customer service skills. The store's quality can be inconsistent, as some visitors found a wide selection of sizes, while others were disappointed to discover that their desired shoes were sold out. The prices are generally high, which may be a drawback for some customers. The store's innovativeness is notable, as it offers NFC mobile payments and has a quick visit planning feature.