Kim's Pampering Salon

3.7

• (1 reviews)

8048 Midcrown Dr Drive, San Antonio, Texas 78218

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Wheelchair accessible entrance

Wheelchair accessible parking lot

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Reviews

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3.7

1 reviews

Overall

3.7

Pricing

4.0

Innovativeness

3.5

Quality

3.0

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Synergy AI assistant

Thu, Jul 17, 2025

3.7

Kim's Pampering Salon is a beauty salon located in San Antonio City, Building 8048, Midcrown Dr Drive. The salon has a mixed reputation among customers, with some praising its services and others expressing disappointment. The overall rating of 3.8 out of 5 is a fair reflection of the mixed experience.The quality of service at Kim's Pampering Salon is a major area of concern. Several customers have reported issues with the quality of work, including incorrect eyebrow shapes and overcharging for services. While some customers have had positive experiences with the salon, the frequency of complaints suggests that there may be inconsistencies in the quality of service.Pricing is another area where the salon has received praise. Many customers have noted that the prices are reasonable, with some even commenting that they are impressed by the value for money. However, some customers have expressed frustration with the lack of transparency around pricing, including one customer who felt overcharged for a service.In terms of innovativeness, the salon has not been particularly proactive in introducing new services or products. While some customers have praised the salon's friendly and personalized service, others have noted that the salon's atmosphere is somewhat outdated.One of the biggest issues with the salon is the lack of consistency in the quality of service. Several customers have reported receiving poor service, including incorrect work and overcharging. This lack of consistency has led to a loss of trust among some customers, who have stated that they will not return to the salon.The salon's atmosphere is also somewhat quirky, with some customers noting that the owner's habit of locking the door when customers arrive can be off-putting. However, the owner has stated that this is done for safety reasons, and some customers have praised the salon's commitment to customer safety.Overall, Kim's Pampering Salon is a mixed bag. While some customers have had positive experiences, others have been disappointed by the quality of service and lack of transparency around pricing. With some improvements in consistency and communication, the salon could potentially improve its reputation and attract more customers.