San Antonio
Kohl's
Overview
Chain department store offering a wide selection of clothing, accessories & homewares.
Features
NFC mobile payments
Wi-Fi
Onsite services
Credit cards
Checks
Wheelchair accessible parking lot
In-store shopping
Wheelchair accessible entrance
In-store pickup
Quick visit
On-site parking
Debit cards
Photos & videos
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Pricing
Quality
Overall
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This Kohl's store is located in Matthews City and offers a wide selection of clothing, accessories, and homewares. The store is easily accessible with a wheelchair-accessible parking lot and entrance. The staff is generally helpful and friendly, with some associates going above and beyond to assist customers. However, there have been some issues with long checkout lines and returns, which can be frustrating for customers.The store's quality is average, with some customers reporting issues with clothing quality and availability of certain sizes. However, others have had positive experiences with the store's quality and selection. The pricing is generally competitive, with customers able to find good deals on a variety of items. However, some customers have reported issues with prices being too high or not being eligible for coupons.One of the main issues with this store is the long checkout lines and returns process. Several customers have reported waiting in line for over 30 minutes to check out or return items. This can be frustrating and may deter customers from shopping at the store. Additionally, some customers have reported issues with staff being unhelpful or rude, which can negatively impact the customer experience.Overall, this Kohl's store has its strengths and weaknesses. While it offers a wide selection of products and competitive pricing, it also has issues with long checkout lines and returns, as well as some unhelpful staff. With some improvements to these areas, the store could potentially offer an even better customer experience.The store's management has been responsive to customer feedback, with some customers reporting positive interactions with management and staff. However, others have reported negative interactions, which can be frustrating for customers.The store's website and online shopping experience are also worth noting. Several customers have reported issues with the website being slow or unresponsive, which can make it difficult to navigate and complete online purchases. However, others have reported positive experiences with the website and online shopping.Overall, this Kohl's store is a good option for customers looking for a wide selection of products and competitive pricing. However, customers should be aware of the potential issues with long checkout lines and returns, as well as some unhelpful staff.
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Categories
Shopping
Stores
Department store
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