The business has a wide range of working hours, seven days a week, which is a big advantage for customers who have busy schedules. However, the business is not accessible to people with severe mobility impairments since the reviews did not mention any ramps or elevators. The owners are responsive and engaging with customers, thanking them for their reviews and feedback. The groomers seem to be well-trained and take good care of the dogs, with many customers mentioning their positive experiences with the groomers. The business provides good customer service and is willing to accommodate the needs of customers with anxious dogs. The grooming services provided by the business are of high quality, with many customers mentioning that their dogs look and smell great after the grooming session. However, the business's scheduling system seems to be imperfect, as there are a few reviews that mention issues with scheduling appointments. The owners are active on social media and encourage customers to leave reviews. The business has a strong reputation in the community, with many customers recommending it to their friends and family. There is one negative review that mentions a scheduling issue, but it seems that the business made an effort to resolve the issue and provide a good service despite the problem. Overall, the business provides good customer service, high-quality grooming services, and is willing to accommodate the needs of customers with anxious dogs.