San Antonio
La Reina Auto Group
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This location is a used car dealership with a decent overall rating, but it has its issues. The quality of the vehicles they sell seems to be a concern, with several customers reporting problems with the cars they purchased. On the other hand, the prices of the vehicles seem to be very competitive, which might be a positive factor for some customers. Unfortunately, the innovativeness of the business is also lacking, as it seems to be following a traditional sales model rather than offering any unique or innovative services. One of the main issues that stands out is the lack of transparency and honesty in the sales process, with some customers feeling misled or scammed. For example, one customer reported that the dealership sold a car to them on Monday morning after they had agreed to hold it for them until Monday. The owner's response to this issue seemed dismissive and uncaring, which is not what you would expect from a reputable business. Overall, while this location has some positives, it also has some significant negatives that need to be addressed in order to improve the customer experience.
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Categories
Automotive & Boat Service
Used Cars
Used car dealer
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