San Antonio
Lackland Ambulatory Care Center
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
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This hospital location has a mixed reputation. The quality of care seems to be inconsistent, with some patients experiencing long wait times and subpar treatment. One reviewer mentioned waiting over 5 hours in the ER, while another had a similar experience with a 3+ hour wait in an exam room. On the other hand, a few reviewers had positive experiences with clean facilities and helpful medical personnel. However, there were also reports of unprofessional staff, including a clinic supervisor who was described as "very unprofessional" and "does not know how to do her job."It's worth noting that the hospital seems to have a staffing issue, with one reviewer mentioning that there is only one doctor for 15 exam rooms. This could contribute to the long wait times and poor treatment some patients have experienced.The pricing score is higher, indicating that patients may not have to pay out of pocket for medical services, as some reviewers mentioned being assigned to the hospital via Tricare.One major issue that stands out is the long wait times, which seem to be a recurring problem for many patients. This is unacceptable, especially for a hospital that should be setting a high standard for military facility ERs.Overall, while there are some positive aspects to this hospital location, the quality of care and long wait times are significant concerns that need to be addressed.
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