The lackland shirt shop is a solid choice for those looking for high-quality shirts. The staff is friendly and helpful, as evidenced by the positive comments from customers. One reviewer praised Deanne's exceptional customer service, highlighting the importance of a personal touch in setting this shop apart from others. The shop's NFC mobile payments and wheelchair-accessible entrance make it a convenient option for customers. However, some customers have had issues with communication and customer service, with one reviewer experiencing significant problems when trying to resolve an order mistake. Pricing is a mixed bag, with some customers finding the prices to be too high while others are willing to pay for the quality of the shirts. Overall, the shop's quality and innovativeness are strong points, but pricing and customer service could use improvement.