The location is conveniently situated in Building 170 on E San Antonio St Street in New Braunfels City. The office has wheelchair-accessible parking and entrance, making it easy for people with disabilities to visit. The working hours are standard, with Monday to Friday hours from 8am to 5pm, leaving no time for evening appointments or late-night emergencies. Unfortunately, the office is closed on weekends.The office appears to be run by experienced attorneys, with a professional website and multiple lawyers working there. However, the quality of service seems to be inconsistent, with one client experiencing a lack of attention to their case. In this particular case, the client felt that the lawyer was overextended and not keeping up with their case. The lawyer's associate was handling the case, and the client was left to manage the court notifications, which they were still charged for.Despite the inconsistent quality of service, the pricing seems to be reasonable, with one client praising the firm's transparency. However, another client felt that the firm was more interested in taking on cases to charge for them rather than providing actual representation.The office seems to have a few good lawyers, like Valin Woodward, who are compassionate and honest. She received a 5-star review for her work on custody issues. However, it's essential to be cautious when selecting a lawyer, as the firm's reputation can vary depending on the individual attorney.One potential issue with the office is the lack of attention to clients' cases, as mentioned in one of the reviews. The client felt that their case was not a priority for the firm, and they were not kept updated on the progress. This can be a significant concern for anyone seeking representation.