This location is situated in a convenient area, making it easily accessible by car. The parking lot is wheelchair accessible, which is a thoughtful feature. When visiting, clients can expect a welcoming entrance that is also wheelchair accessible. The staff is highly knowledgeable, particularly Lorraine and Jenn, who provide timely and thorough assistance. They go above and beyond to address client concerns and are extremely professional. Legacy Mutual Mortgage - New Braunfels has streamlined the mortgage process, making it relatively easy and efficient. However, clients have reported receiving unwanted marketing emails, even after requesting to be unsubscribed, which can be frustrating. Overall, this location has many strengths, but there is room for improvement in terms of respecting clients' wishes regarding communication.