Legacy Mutual Mortgage

4.0

• (1 reviews)

18402 U.S. Hwy 281 N Street 258, San Antonio, Texas 78259

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Overview

Legacy Mutual Mortgage likes to think of its customer as more than just a transaction and our referral partners as more than just another realtor. Legacy believes in an easier mortgage process.

Features

Wheelchair accessible entrance

Wheelchair accessible parking lot

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Reviews

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4.0

1 reviews

Overall

4.0

Pricing

5.0

Innovativeness

4.5

Quality

3.7

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Synergy AI assistant

Thu, Jul 17, 2025

4.0

The company Legacy Mutual Mortgage has a physical location in San Antonio City. They offer mortgage loans services. Their working hours are from 08:00 to 17:00 on Monday to Friday. They are wheelchair accessible. Some loan officers and teams provided good services, such as Shauwn Digman, Josh, and Tom Romanello, but there are complaints about poor communication, high-pressure sales, and unprofessional behavior from some team members like Maggie Rivera. A lot of reviewers mentioned that some team members made mistakes that led to delays in the process. One of the reviewers even mentioned that their loan officer changed several times. There were also complaints about the company not adding back rental properties' depreciation for investors. There is one complaint about the company selling customers' information. However, most reviewers have reported positive experiences with Legacy Mutual Mortgage, praising their services, team, and communication.The overall rating of the location is 4.2 out of 5. It has a reputation for being reliable and experienced in mortgage loans, but some issues with communication and unprofessional behavior from team members have been reported. The company seems to be doing well in terms of pricing, with reviewers mentioning competitive interest rates and good prices for their services. However, some reviewers have complained about the company's innovativeness, citing that some of the loan officers and teams did not stay on top of the latest developments and trends in the mortgage industry.