This location appears to be a reliable and professional roofing company, with most customers expressing satisfaction with their services. The wide range of services offered, including roof repair and inspection, suggests a commitment to comprehensive solutions. However, some customers mentioned a lack of urgency and responsiveness from the company, which might be a potential area for improvement. The owner's responses to customer reviews demonstrate a strong customer service focus, and the company's willingness to work with insurance providers suggests a good understanding of the complexities involved in insurance claims.The quality of work seems to be a significant strength, with many customers praising the professionalism and attention to detail displayed by the crew. The pricing appears to be competitive, with some customers noting that the costs were fair and reasonable.One issue that stands out is the company's responsiveness, with some customers expressing frustration with the wait times and lack of urgency in responding to their needs. This might be an area for improvement, as it could be impacting the overall customer experience.Overall, Live Oak Roofing appears to be a solid choice for roofing services, with a strong focus on quality and customer satisfaction. However, addressing the responsiveness issue could help to further enhance the customer experience.