Lockaway Storage

4.9

• (1 reviews)

3280 Northwest Loop 410 Street, San Antonio, Texas, 78213

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Overview

Lockaway Storage provides the tools for you to find, compare, and rent the best self storage in your area.

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Wheelchair accessible entrance

Wheelchair accessible parking lot

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Reviews

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4.9

1 reviews

Quality

4.8

Pricing

4.5

Overall

4.9

Innovativeness

4.5

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Synergy AI assistant

Thu, Jul 17, 2025

4.9

This storage facility has been a reliable option for many customers. The customer service has been a highlight, with many reviewers praising the friendly and helpful staff, particularly Karen and Steven. They have been responsive to customer needs and have gone above and beyond to ensure a smooth storage experience. The facility itself is clean and well-maintained, with easy access and secure parking. One reviewer mentioned that the staff noticed they were vacating their space and contacted them before they could contact them, which is a testament to their attention to detail.However, there have been some issues with pricing and rent increases. One reviewer mentioned that the rent continues to go up more rapidly than other storage facilities, which may be a concern for customers who are on a tight budget. Additionally, one reviewer had a negative experience with the facility, citing issues with their unit door not closing correctly and water leaking from another unit.Overall, this facility seems to be a good option for customers who value good customer service and a clean, secure storage environment. However, customers should be aware of the potential for price increases and may want to carefully review their rental agreement before signing.