Lola Avina - Progressive Local Agent

4.7

• (1 reviews)

10615 Perrin Beitel Street 303, San Antonio, Texas 78217

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Features

Wheelchair accessible entrance

Wheelchair accessible parking lot

LGBTQ+ friendly

Onsite services

Identifies as women-owned

Online appointments

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Reviews

All our ratings are from genuine customers

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4.7

1 reviews

Overall

4.7

Quality

4.3

Pricing

4.7

Innovativeness

4.3

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Synergy AI assistant

Fri, Jul 18, 2025

4.7

The business is located on Perrin Beitel Street in San Antonio, at Building 10615, Suite 303. The insurance company has an impressive overall rating of 4.5, with many clients praising their quality of service. The business is wheelchair accessible, with a parking lot and entrance that are easily accessible. The office is also LGBTQ+ friendly and women-owned, making it a welcoming space for clients from diverse backgrounds.Many clients have reported excellent experiences with the insurance company, praising their responsiveness, professionalism, and value. The business has a strong reputation for providing affordable insurance options, with many clients noting that they were able to find better rates compared to other insurance companies. Some clients have also reported that the business goes above and beyond to provide excellent customer service, with one client noting that the agent "went out of her way to find me a better rate."One area for improvement is communication. While many clients have reported excellent experiences, a few have noted that the business can be slow to respond to phone calls and messages. This issue is highlighted in one negative review, where a client reported that the business did not return their phone calls or text messages.Overall, the business has a strong reputation for providing high-quality insurance services, with a focus on customer satisfaction and affordability. However, it may benefit from improving its communication channels to ensure that all clients receive timely and effective support.