San Antonio
Long Motors
Overview
Long Motors is the #1 used car dealer in Austin and the only dealer with 10% in house financing no matter your credit score. Austin, New Braunfels and Georgetown.
Features
Credit cards
Debit cards
Wheelchair accessible entrance
Delivery
In-store shopping
Photos & videos
Submit a review
Overall
Pricing
Quality
Innovativeness
Submit a review
I visited Long Motors, a used car dealership located at Building 116, I-35 Street, New Braunfels City. The address is easy to find, and the phone number is +18303127730. Their website is https://www.longmotors.com/. The dealership is wheelchair accessible, which is a great feature for customers with mobility issues. They accept debit and credit cards, and offer in-store shopping and delivery services.The overall experience was mediocre. Some customers had great experiences, with staff like Alex, Erica, and Alejandro being particularly helpful. However, others had terrible experiences, with some even reporting issues with their vehicles soon after purchase.The quality of the vehicles sold at Long Motors is questionable. Several customers reported buying lemons, including a woman who purchased a car that broke down after just eight months. Another customer reported buying a car with a transmission problem that was not disclosed to them.The pricing at Long Motors is a major issue. Several customers reported being overcharged for their vehicles, with prices varying depending on the payment method. One customer reported being quoted a higher price when they decided to finance through the dealership.The innovativeness of Long Motors is lacking. The dealership seems to rely on traditional sales tactics, such as targeting customers with bad credit or no credit. They offer no-credit-check financing with 10% interest loans, which may be attractive to some customers but can lead to financial difficulties.One major issue that stands out is the lack of transparency and honesty at Long Motors. Several customers reported being misled or deceived by the sales staff, which can lead to trust issues and a negative experience.Overall, while some customers had positive experiences at Long Motors, the dealership's reputation is marred by a string of negative reviews and complaints. Customers should be cautious when considering purchasing a vehicle from this dealership.
Own this business?
Categories
Automotive & Boat Service
Used Cars
Used car dealer
Contact business
1