This business location has a good reputation. The Lopez Family Practice has a caring and professional staff that listens to patients' needs. The doctors, especially Dr. Lopez, are skilled and knowledgeable in their field. One patient was surprised to learn that the doctor has two locations, indicating a growing and expanding business. The staff is friendly and welcoming, with many patients being greeted with a smile when they arrive. However, there have been some issues with customer service, with some patients experiencing rude or unhelpful staff members. The worst customer service was reported by one patient who was hung up on by the receptionist and another who was yelled at by a person outside the office. Despite these issues, the majority of patients have had a positive experience and praise the staff and doctors for their caring and professional attitude. The location is wheelchair accessible and has a restroom and parking lot that can accommodate people with disabilities. However, one patient noted that there can be a wait to see the doctor, but they felt it was worth it due to the doctor's busy schedule and commitment to his patients. Overall, this location seems to be a good choice for people looking for a family practice, but it's essential to be aware of the potential for inconsistent customer service.