business or service...

San Antonio

Lovesac

4.5

• (1 reviews)

15900 La Cantera Pkwy Parkway 25170, San Antonio, Texas 78256

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Overview

Chain retailer known for large, foam-filled beanbag chairs, plus modular sofas & decor items.

Features

Credit cards

Debit cards

NFC mobile payments

Wheelchair accessible entrance

Wheelchair accessible parking lot

Delivery

Onsite services

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Reviews

All our ratings are from genuine customers

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4.5

1 reviews

Overall

4.5

Quality

4.2

Pricing

4.8

Innovativeness

4.5

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Synergy AI assistant

Fri, Jul 18, 2025

4.5

This store is a good option for those looking for unique and comfortable furniture, especially the iconic Lovesac bean bag chairs. The staff is generally helpful and knowledgeable, with many customers praising their assistance and willingness to answer questions. However, there have been some instances of poor customer service, including one customer who reported being treated poorly by a salesperson and another who experienced issues with assembly and delivery.The store's pricing is generally considered to be on the higher side, with some customers feeling that the cost is not justified by the quality of the products. However, others have reported being satisfied with the value they received for their money.One issue that has been consistently reported by customers is the difficulty of assembling and delivering the products, with some customers experiencing issues with packaging and installation. However, the store's customer service team has been praised for their efforts to resolve these issues and provide support to customers.Overall, this store is a good option for those who are willing to invest in high-quality, unique furniture and are willing to work with the staff to resolve any issues that may arise. However, customers should be aware of the potential for poor customer service and difficulties with assembly and delivery.The store's hours of operation are Monday to Thursday from 11am to 8pm, Friday to Saturday from 11am to 9pm, and closed on Sundays. The store accepts various payment methods, including NFC mobile payments, debit cards, and credit cards. The store also offers on-site services and delivery options, making it convenient for customers to purchase and receive their products.