This San Antonio dental practice has a wide range of loyal patients who appreciate the friendly and accommodating staff. Dr. Lovett and Dr. Sattem are both highly regarded dentists who make their patients feel comfortable and at ease during appointments. The office has a good system in place for scheduling appointments and dealing with emergencies. However, there is one case of a patient who had a poor experience with the billing and reception staff, which resulted in a lot of frustration and eventually led to them switching to a different dentist. The office has wheelchair-accessible facilities, making it easy for patients with mobility issues to get to the dentist. The working hours are consistent and predictable, allowing patients to easily plan their appointments. The majority of patients praise the dentists and staff for being thorough, honest, and caring, but the billing and reception process can be improved.